Refund policy

Returns & Refunds
Because coffee is a fresh, perishable product, we are unable to accept returns on coffee purchases. If your order arrives damaged, is incorrect, or there is an issue with your shipment, please contact us within 7 days of delivery and we'll work with you to make it right. Merchandise may be eligible for return if it is unused and in its original packaging. 

If you're simply unhappy with a coffee, we'd still like to hear from you. While we can't often accept returns on coffee, we're always happy to help troubleshoot brewing or recommend a coffee that's a better fit.